Privacy Policy
Everbloom is committed to protecting your privacy and handling your personal information with care and integrity. This Privacy Policy outlines how your information is collected, used, and safeguarded under the Privacy Act 1988 (Cth) and other applicable laws.
1. What Information We Collect
• Personal details such as your name, email, phone number, shipping and billing address.• Payment information via secure third-party processors (e.g., Shopify, PayPal, Afterpay).
• Technical data including your IP address, browser type, device data, and cookies.
• Messages sent via contact forms, email, or customer service inquiries.
2. How We Use Your Information
• To process and fulfill your order, including shipping and billing.
• To send order confirmations, updates, and respond to inquiries.
• To improve website performance, product offerings, and customer experience.
• To send marketing emails and SMS (only if you've opted in).
• To comply with legal obligations.
3. Consent
When you provide personal information to complete a transaction, you imply consent to our using it for that purpose. For marketing purposes, we will ask for your explicit consent. You may withdraw consent at any time by contacting hello@everbloomau.com.
4. Disclosure
We may disclose your information if required by law or if you breach our Terms and Conditions. Otherwise, it is shared only with third parties necessary for transaction fulfillment, such as delivery and payment service providers.
5. Third-Party Services
Our store is hosted on Shopify Inc., and your data is stored through Shopify’s data storage and applications. They store your data on secure servers behind a firewall. For more information, please consult Shopify’s Privacy Policy.
6. Payment
If you choose a direct payment method, your payment information is encrypted and processed in compliance with PCI-DSS. We do not store your full payment details. All providers have their own privacy terms—please review them individually.
7. Cookies
Cookies are used to enhance user experience and track session information. You may choose to disable cookies through your browser settings.
8. Security
We implement standard security practices including SSL encryption and PCI-DSS compliance. No online method is 100% secure, but we take steps to protect your data.
9. Age of Consent
By using this website, you represent that you are of the age of majority in your state or territory, or that you have provided consent for minors in your care.
10. Changes to This Policy
We reserve the right to update this policy. Any changes will take immediate effect upon posting. Please review this page periodically.
11. Contact
If you have any questions, or wish to access, correct, or delete your personal information, contact our Privacy Officer at:
Everbloom
Email: hello@everbloomau.com
Re: Privacy Compliance Officer
12. Definitions
“Personal Information” refers to data as defined in the Privacy Act 1988 (Cth).
“Website” refers to everbloom.au and all pages within its domain.